Information

Frequently Asked Questions
How much do lessons cost?

Group lessons are $21 per lesson and are payable at the start of each Term before the first lesson. Aquastar also offers private lesson at certain times in the program. For information regarding private lessons please contact us.

Will my child go up a level and how long does it take?

All our swimmers are continuously assessed by their swimming teacher and deck staff. Every child is unique, learning different skills at varying rates. Some may learn side breathing quickly, but may take a while to learn breaststroke etc. Should you ever have any queries or concerns regarding your child’s progression, please feel free to discuss it with one of our deck staff on site.

My child missed a class. Can I have a make-up lesson?

Providing that 24 hours’ prior notice was given, and there is availability in a suitable class, Aquastar offer two make-up lessons per term. Full Terms and Conditions can be found in our make-up policy document and at our swim school offices.

Do you offer concession discounts?

Aquastar does not offer concession discounts, however we do have an early payment week approximately 4 weeks before the end of each Term. If you pay your fees in full for the upcoming term during this week, you will receive a 5% discount.

Are your instructors qualified?

Yes they are. All instructors have completed either an AustSwim or Swim Australia qualification. Many have also completed further specialist qualifications, including AUSTSWIM Teacher of Infant and Preschool Aquatics, AUSTSWIM Competitive Strokes, AUSTSWIM Access and Inclusion or AUSTSWIM Teacher of Adults extension courses. All staff also hold current Working with Children checks and current CPR and Resuscitation qualifications.

How warm is your pool?

Very! We operate the pool at 31 degrees during class times, ensuring that the children are warm but comfortable while in the water. To give an idea of the warmth, a competitive 50m pool operates at 26 degrees – this can feel pretty chilly!

What should we bring to swimming?

Your swimming bag should include:

  • Towel
  • Bathers
  • Goggles (if your swimmer has their goggle licence)
  • Little ones under three years are also required to wear a swim nappy
  • Junior Squad and Squad swimmers require their own swimming kit – available to order from our swim school office.

BOOK YOUR FREE ASSESSMENT TODAY!

Request your FREE NO OBLIGATION Learn to Swim assessment today…

Aquastar Swim School’s Learn to Swim classes are set by ability rather than age, which is why we assess every child’s ability to ensure they begin swimming at the correct level within the swim school program. Each learn to swim assessment will only take 5-10 minutes where the instructor will ask your child to perform a few simple tasks in the water.

Aquastar Swim Schools